You must not use any logos found on this site except as part of an authorised reproduction of the material on this site.


The material on this site is protected by copyright. Except as permitted below you must not copy, modify, transmit or distribute the material on this site without rt health fund's written consent.

Use of Material

You may only use, print, copy, reproduce, transmit or download information and materials from this Site to enable the hospital by which you are employed to check the level of insurance, if any, to which a patient requesting services from the hospital is entitled ('Purpose').

In collecting information from this site, and in using, storing and disclosing that information, you must comply in all respects with the National Privacy Principles under the Privacy Act 1988.


You may only disclose or distribute information and materials from this Site to employees, officers, advisers and contractors who have a need to know for the Purpose, and who are aware that the information or materials from this site are confidential.


An enquiry may only be made of this site in circumstances where collection of the information encompassed in the enquiry would be permitted by the National Privacy Principles under the Privacy Act 1988.

Without limiting this requirement, you may only make an enquiry of, and collect information from this Site where:

(a) an eligible member of rt health fund has asked you to provide services under an agreement between you and rt health fund; and

(b) you have the eligible member's express or implied consent to check his or her benefit eligibility with rt health fund.

Collecting information from this site is a representation that the requirements under this heading 'Representation' have been met.

Privacy Complaints

If a complaint of an infringement of privacy is made that information has been collected from this Site or, if collected, has been used or disclosed in a manner contrary to the National Privacy Principles, then you agree to assist rt health fund as required to deal with and resolve the complaint.

Prohibited Uses

You must not:

  • Download, reverse engineer or decompile any of the software on this Site;
  • Provide hypertext links to, or frame, this Site in any other website; or
  • Upload to, distribute through or otherwise publish through this Site any harassing, abusive, defamatory, or offensive communication in any form.

Virus Warning

The internet and World Wide Web are unsecured, public networks. There is a risk that:

  • information sent to or from this Site may be intercepted, corrupted or modified by third parties; and
  • files obtained from or through this Site may contain computer viruses or other defects.

In using this site and material from it, you assume these risks and responsibility for any loss or damage caused, directly or indirectly, by these risks.


This site may contain hypertext links, frames or other references to other parties and their websites. We cannot control the contents of those other sites, and make no warranty about the accuracy, currency or suitability of the material located on those sites. Those references are not an endorsement of those parties or their products or services.

To the maximum extent permitted by law, rt health fund excludes all terms, conditions and warranties implied by custom, the general law or statute and disclaims any liability to any person arising out of any action or failure to act by that person, in accessing, downloading, using or relying on any materials from this website.

rt health fund's liability under any condition or warranty which cannot be legally excluded is limited exclusively at rt health fund's option, to product or service replacement.


rt health fund may, in its sole discretion, terminate your account if you fail to comply with any of these terms and conditions. Upon termination, your right to use this Site and any material and information on the Site terminates and you must immediately destroy all materials and copies of materials obtained from this Site.


These terms and conditions will be construed and enforced in accordance with the laws of the Australian Capital Territory, Australia.



Welcome to the rt health fund website. If you are a Member or provider and wish to access the additional information available in the Member's or Provider's section, we ask that you provide us with your name and membership number or name and provider number. A password may also be required.

Use of Information

rt health fund will maintain a database of subscribers and members and providers which will from time to time be used by rt health fund for marketing purposes or for the provision of eligibility information to service providers and hospitals.


All information provided by you will be treated as confidential. Personal information will not be disclosed to third parties without your approval unless rt health fund reasonably believes that:

  • Such action is necessary to provide eligibility information for service providers or hospitals.
  • Such action is necessary to protect the rights or property of rt health fund; or
  • Such disclosure is required by law.


The rt health fund website may use temporary "cookies" to maximise your use of this site and the services we offer. The temporary cookies assigned to non-registered users are not traceable and not stored on your computer's hard drive. You may configure your browser to turn off your receipt of cookies, however, by doing this you may not be able to utilise all of the services that rt health fund has to offer.


rt health fund may link this site to other websites. It is important that you are aware that any such links are not subject to the same privacy policies and restrictions seen here. Please carefully read any policy documents or terms and conditions that appear on linked websites before disclosing any personal information. rt health fund is not responsible for the use of any personal information on any linked websites that may breach any applicable privacy laws.


Your personal information is stored in a secure environment to safeguard it from misuse, disclosure, alteration or destruction.