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INTRODUCING MULTI-FACTOR AUTHENTICATION

To help protect your personal information, we’ve introduced mandatory multi-factor authentication to access online member services. Learn more about the security update.

HOW TO USE MULTI-FACTOR AUTHENTICATION

Log in with your membership number and password.
Your unique one-time code will be sent to you by text or email. This code will expire after 5 minutes.
Enter your code to be automatically directed to online member services.

If you enter your one-time code incorrectly, click the resubmit button and a new code will be sent to you. If you don’t receive a code by text or email, please call our dedicated support team on 1300 886 123 (Mon-Fri: 8.30am-5pm AEST/AEDT).

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Trouble logging in?

If you haven’t received an email with your password details, please check your spam and junk folders.

Need some help?

If we can help you with anything, please just get in touch on 1300 886 123 or via email to help@rthealthfund.com.au

To protect your security and confidential information, we’ve updated our Password Policy. You may be asked to change your password when you log in. We’ve made it easy for you - just follow the instructions provided and you’ll be on your way.