INTRODUCING MULTI-FACTOR AUTHENTICATION
HOW TO USE MULTI-FACTOR AUTHENTICATION
- Log in with your membership number and password.
- Your unique one-time code will be sent to you by text or email. This code will expire after 5 minutes.
- Enter your code to be automatically directed to online member services.
If you enter your one-time code incorrectly, click the resubmit button and a new code will be sent
to you. If you don’t receive a code by text or email, please call our dedicated support team on 1300 886 123
(Mon-Fri: 8.30am-5pm AEST/AEDT).